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Terms of Service

Last Updated: May 26, 2026

These Terms of Service (“Terms”) govern access to and use of the Context platform, website, applications, and related services (collectively, the “Services”) provided by Context Thinking Group, LLC. (“Context,” “we,” “our,” or “us”).

By accessing or using the Services, you agree to these Terms.

If you do not agree to these Terms, do not use the Services.

TL/DR

  • You must be at least 13 years old to use Context.
  • You own the content you create and upload.
  • You give Context permission to store, process, and display your content in order to operate the service.
  • AI-generated outputs may be inaccurate or inappropriate. You are responsible for reviewing and evaluating them before relying on them.
  • You are responsible for anything you share publicly or with collaborators.
  • Do not upload regulated sensitive information such as HIPAA-protected health data or payment card information.
  • We may suspend or terminate accounts that violate the Terms or misuse the platform.
  • Context is provided “as is” without guarantees of uninterrupted availability or permanent storage.
  • You are responsible for maintaining backups of important content.
  • We may modify or discontinue features over time.
  • Our liability is limited to the maximum extent permitted by law.
  • The full Terms of Service govern in the event of any conflict with this summary.

1. Eligibility and Accounts

You must be at least 13 years old to use the Services.

You are responsible for:

  • maintaining the security of your account,
  • safeguarding login credentials,
  • and all activity occurring under your account.

You agree to provide accurate account information and to keep it reasonably up to date.

You may not:

  • impersonate another person or organization,
  • create accounts through unauthorized automated means,
  • or access accounts belonging to others without authorization.

2. Description of Services

Context provides software and AI-assisted tools for:

  • organizing information,
  • creating and managing content,
  • collaboration,
  • search,
  • planning,
  • and related productivity workflows.

The Services may evolve over time and features may be modified, added, suspended, or removed without prior notice.

3. User Content

Users may create, upload, organize, share, and store content through the Services (“User Content”).

Users retain ownership of their User Content.

By using the Services, you grant Context a limited, non-exclusive license to host, store, reproduce, process, transmit, display, and modify User Content solely as reasonably necessary to:

  • operate the Services,
  • provide requested functionality,
  • support collaboration and sharing,
  • maintain backups,
  • improve performance,
  • and comply with legal obligations.

You are solely responsible for:

  • your User Content,
  • the legality of your User Content,
  • and any consequences arising from sharing or publishing User Content.

4. AI Features and Outputs

Certain features of the Services may use artificial intelligence or machine learning systems to process User Content and generate outputs.

AI-generated outputs may:

  • be inaccurate,
  • incomplete,
  • misleading,
  • offensive,
  • or inappropriate.

Users are responsible for reviewing and evaluating AI-generated outputs before relying on them.

The Services are not intended to provide:

  • legal advice,
  • medical advice,
  • financial advice,
  • mental health advice,
  • educational accreditation,
  • or other regulated professional services.

To the extent permitted by law, users retain rights to outputs specifically generated for them through the Services.

Context does not use User Content to train foundation AI models.

5. Sharing and Collaboration

The Services allow users to:

  • collaborate with other users,
  • share workspaces and content,
  • and generate public sharing links.

Users are responsible for:

  • managing sharing permissions,
  • verifying recipients,
  • and understanding the visibility of shared content.

Content shared through public links may be accessible by anyone possessing the link.

Context is not responsible for how shared content is used, copied, distributed, or disclosed by others.

6. Acceptable Use

You agree not to use the Services to:

  • violate any law or regulation,
  • infringe intellectual property or privacy rights,
  • upload malicious software or harmful code,
  • interfere with or disrupt the Services,
  • attempt unauthorized access to systems or accounts,
  • scrape or harvest data without authorization,
  • distribute spam or deceptive content,
  • harass, threaten, or abuse others,
  • upload unlawful, defamatory, or fraudulent content,
  • reverse engineer or probe the Services except as permitted by law,
  • or use the Services in a manner that could damage, disable, overburden, or impair the platform.

You may not use the Services to store or process regulated sensitive information including:

  • HIPAA-regulated protected health information,
  • payment card information,
  • export-controlled information,
  • or other regulated data requiring specialized compliance obligations.

Context reserves the right to investigate violations and take appropriate action, including suspension or termination of accounts.

7. Intellectual Property

The Services, including software, branding, design, interfaces, and related materials, are owned by Context or its licensors and are protected by intellectual property laws.

Except for rights expressly granted in these Terms, no rights are transferred to users.

Users may not:

  • copy,
  • modify,
  • distribute,
  • sublicense,
  • or create derivative works from the Services except as expressly permitted.

8. Third-Party Services

The Services may rely on or integrate with third-party providers and infrastructure services.

Context is not responsible for:

  • third-party services,
  • third-party availability,
  • or third-party policies or practices.

Use of third-party services may be subject to separate terms and privacy policies.

9. Service Availability and Changes

The Services are provided on an “as available” and “as is” basis.

Context does not guarantee:

  • uninterrupted availability,
  • error-free operation,
  • permanent retention of content,
  • or compatibility with all devices or workflows.

Users are responsible for maintaining appropriate backups of important content.

Context may:

  • modify,
  • suspend,
  • discontinue,
  • or restrict portions of the Services at any time.

10. Termination and Suspension

Context may suspend or terminate access to the Services at any time if:

  • these Terms are violated,
  • misuse or abuse is suspected,
  • required by law,
  • or necessary to protect the Services, users, or third parties.

Users may stop using the Services at any time.

Certain provisions of these Terms survive termination, including provisions relating to:

  • ownership,
  • disclaimers,
  • limitations of liability,
  • and dispute resolution.

11. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONTEXT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY,
  • FITNESS FOR A PARTICULAR PURPOSE,
  • NON-INFRINGEMENT,
  • AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Context does not warrant that:

  • the Services will meet all requirements,
  • the Services will be uninterrupted or error-free,
  • defects will be corrected,
  • or User Content will never be lost or corrupted.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONTEXT AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND LICENSORS SHALL NOT BE LIABLE FOR:

  • INDIRECT,
  • INCIDENTAL,
  • SPECIAL,
  • CONSEQUENTIAL,
  • EXEMPLARY,
  • OR PUNITIVE DAMAGES,
    INCLUDING LOSS OF PROFITS, DATA, GOODWILL, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES ARISING FROM USE OF THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CONTEXT’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES SHALL NOT EXCEED THE GREATER OF:

  • ONE HUNDRED U.S. DOLLARS ($100),
  • OR THE AMOUNT PAID BY THE USER TO CONTEXT DURING THE TWELVE MONTHS PRECEDING THE CLAIM.

13. Indemnification

You agree to indemnify and hold harmless Context and its affiliates, officers, employees, contractors, and licensors from claims, liabilities, damages, losses, and expenses arising from:

  • your use of the Services,
  • your User Content,
  • violation of these Terms,
  • or violation of rights belonging to others.

14. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles.

Any legal action arising from these Terms or the Services shall be brought exclusively in the state or federal courts located in Pennsylvania, and users consent to the jurisdiction of those courts.

15. Changes to These Terms

Context may update these Terms periodically.

If material changes are made, we may provide notice through the Services or by other appropriate means.

Continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.

16. Contact Information

Questions regarding these Terms may be directed to:

Context Thinking Group, LLC info@context.so

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